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Contact us

Our support team is available in English and Hausa. We're here to help riders, drivers, and partners.

Call us
Speak directly with our support team in English or Hausa.
0800 000 0000
Available now
Email support
For non-urgent queries, billing issues, and document help.
support@tafinorth.com
We reply within 24 hours
Driver support
Dedicated email line for driver account issues, document queries, and vehicle inspections.
drivers@tafinorth.com
Support hours
Monday – Friday8:00am – 10:00pm
Saturday8:00am – 10:00pm
Sunday9:00am – 8:00pm
Public holidays10:00am – 6:00pm
Send us a message
We'll get back to you within 24 hours. For urgent issues, please call us directly.
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We've received your message and will respond within 24 hours.